Your Best Customers
Are Silent.
Fix That.

Agora monitors your CRM for trigger events you define — a job marked complete, a payment received, an appointment ended, or a deal closed. When that event fires, Agora automatically sends a personalized review request via SMS, email, or both. The message includes a direct link to your Google Business profile or Facebook page. If the customer doesn't respond, a follow-up sequence fires on your chosen schedule. The entire process runs without anyone on your team manually sending a single message.

Agora natively supports Google Business reviews and Facebook reviews — the two platforms that matter most for local SEO and consumer trust. Review requests link directly to your profile on either platform, removing the friction that kills response rates. Monitoring and response management are also built in for both platforms, so you can track, reply, and report without leaving Agora.

Yes. Agora's review funnel includes an optional pre-screening step that asks customers to rate their experience internally before directing them to a public platform. Customers who indicate dissatisfaction are routed to a private feedback form instead of Google or Facebook — giving you the opportunity to resolve the issue directly. Only customers who indicate a positive experience are directed to leave a public review. This protects your public star rating while still capturing valuable feedback from every customer interaction.

No — as long as you're asking all customers, not just happy ones. Google's review policies prohibit incentivizing reviews or selectively soliciting only positive feedback. Agora's system sends requests to all customers triggered by the same event (job completion, payment, etc.) — which is fully compliant with Google's guidelines. The optional pre-screening step routes unhappy customers to private feedback rather than filtering them out of the request process entirely, keeping the system compliant.

Results vary by industry and customer base, but businesses that implement Agora's automated review requests typically see a 4–8× increase in monthly review volume compared to manually asking. The biggest factor is consistency — because Agora asks every eligible customer every time, not just when someone remembers to send a message. A business that was getting 3–4 reviews per month manually often reaches 20–30 per month within 60 days of automating.

Yes. Agora's reputation dashboard pulls in reviews from Google and Facebook and allows you to respond directly without logging into each platform separately. You'll also receive instant notifications when a new review is posted so you can respond quickly — which itself signals to Google that your business is active and engaged, which positively affects your local search ranking.

Yes — for the core use case of automated review generation and monitoring, Agora fully replaces all three. Birdeye starts at $299/month, Podium at $399/month, and NiceJob at $75/month — all as standalone tools that require separate CRM integrations. Agora's reputation management is included in every plan, natively integrated with your CRM, pipeline, calendar, payments, and automations. Most clients cancel their standalone review tool within 30 days of going live on Agora.

Yes. Review request automation, multi-platform monitoring, and the reputation dashboard are included in every Agora plan starting at $297/month — with no additional per-location fees or premium tier required. See full plan details here.